November 26, 2003

Steve,

The Maintenance Staff at the Ohio Department of Transportation would like to extend their thanks and praise for your training seminar on the Chadwick-Helmuth 8500. Your thorough knowledge of the 8500 and the American Eurocopter AS-350 allowed you to customize your training to our specific needs.

During the "on-aircraft" portion of the training, you quickly identified several problem areas that we were encountering and showed us how to correct them. We are confident that we will see a reduction in the amount of time we spend balancing the rotor systems on our helicopters thanks to you.

Your professionalism and efficiency in presenting the materials during the training course added greatly to the learning process. Your timeliness and "ready-to-go" attitude were also greatly appreciated. We would not hesitate to recommend your training course to other Aviation Maintenance Facilities.

Best Regards,

Eric E, Hogberg, Aviation Maintenance Manager